Royal Oak Part-time Front End Supervisor


Job Title: Royal Oak Part-time Front End Supervisor

Location Name: Royal Oak

Are you a social, enthusiastic and motivated individual looking to showcase their passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our Royal Oak location is looking to welcome a new Front End Supervisor to our team!

Who we are:
Working at Country Grocer you are a team member contributing to our overall goal of exceptional customer service and support of our community. Our Motto is “You’ll Feel like Family” which we embody in everything we do – from developing team member focused policies to renovating our facilities to enhance our customer shopping experience and team working environment, family is always top of mind.

Schedule Requirements:

  • Ability to work a flexible schedule, including evenings, weekends and holidays

What we need from you:

  • A desire to provide outstanding customer service to our loyal customers
  • The ability to strike up a conversation and communicate with anyone
  • A heightened attention to detail and the ability to work effectively under pressure
  • A high level of motivation and a proactive attitude
  • A willingness to learn and openness to coaching and feedback
  • The ability to comply with established department procedures and safe work practices

Some of what you will do:

  • Supervise front-end team members and ensure that all duties and responsibilities are performed
  • Provide exemplary customer service to both our internal and external customers
  • Handle all customer feedback in a positive and professional manner
  • Scan goods and ensure pricing is correct
  • Process customer’s grocery orders efficiently and accurately
  • Follow all cash handling procedures
  • Learn product codes and differentiate between products
  • Issue receipts, refunds, and credits
  • Maintain a safe, clean and orderly checkout area
  • Perform other duties as required

Experience and Education:

  • A minimum of 1 year leadership experience or 2 years of grocery/retail experience
  • Previous cash handling experience would be considered an asset

Physical Requirements:

  • Ability to safely bend, twist and lift up to 50 lbs on a consistent basis
  • Ability to stand for the duration of scheduled shift
  • Ability to maintain a safe working environment and follow all safety procedures

Perks of Working with Us:

  • Get paid every Friday!
  • Special Team Member Discount Program
  • Educational Reimbursement Opportunities
  • Pay increases linked to performance
  • Flexible schedules posted in advance
  • Team Member assistance and wellness program
  • A positive and inclusive team-oriented environment
  • Recognition programs that regularly celebrate achievements
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