Covid-19 Safety Plan
At Country Grocer our number one priority has been and will remain to be the safety of the public and our team members. At our 7 locations you can expect the following safety measures:
Limited occupancy inside the stores
Immune compromised/senior shopping hour daily
Physical distancing measures within all locations
Masks/PPE worn by all team members
Masks required for all customers in our stores
Enhanced sanitization practices throughout the stores
Physical barriers installed throughout stores
Continued sanitization of all shopping carts and high touch areas
Hand sanitizer available throughout store for customer convenience
Contactless pay options
Country Grocer is constantly reviewing information as it comes from public health and will implement new measures as needed.
Frequently Asked Questions
- What are your operating hours?
- Our stores are open across the island with enhanced safety measures in place. Please visit our Locations page for specific location hours.
- How is Country Grocer protecting its team members?
- Country Grocer is committed to creating the safetest possible environment for our team members to work in everyday. Our health and safety measures are constantly reviewed and updated to ensure compliance with public health orders.
- Sick team members are required to stay home and rest
- Supporting team members who need to be away from work to self quarantine or to care for family members
- Hand wash/sanitization stations throughout locations and frequent reminders
- Physical distancing enforced throughout store and back of house areas
- Shared equipment sanitized after each use
- Occupancy limits in all team member areas
- All team members are required to wear masks in all indoor areas at all times, accommodations available for those medically unable to wear a mask
- Team Member Health Checks completed prior to each shift
- On-going communication with team members regarding updates/changes to policy
- What will you do if one of your team members tests Positive for COVID -19?
- If one of Country Grocer’s team members test positive for COVID-19, they will be contacted by Island Health Authority and we will support the team member in following their recommendations. The location would also follow guidance and recommendations from Island Health Authority, and deep-clean and sanitize the store, over and above the current enhanced cleaning measures.
- Can I order groceries online or order with curbside pick up?
- At this time, we are not offering either of these services.
- Are you accepting bottle returns for recycling?
- At this time, we have suspended bottle returns in store except for Avalon glass Milk containers and 18.9 L Water Jugs.
- Are you accepting returns?
- Yes we are.
- Can I bring my reusable bags into the store?
- Yes, and please leave reusable bags in the cart when packing your items, avoid placing them on the counter.
